Privacy Policy

FiveTec Global Capital collects personal information directly from you and, where applicable, indirectly through your interactions with our website, platforms, and services. Information is collected solely for legitimate business, operational, and regulatory purposes, including identity verification, account creation and administration, compliance monitoring, communication, and the provision of trading services.

Personal information may include, but is not limited to:

• Full name
• Residential or mailing address
• Email address and telephone number
• Date of birth and gender
• Employment and occupation details
• Identification documents or other information required by law

The provision of accurate and complete information is necessary for account approval and continued access to our services.

To meet regulatory and compliance requirements, FiveTec Global Capital may collect additional financial and background information, including trading knowledge and experience, income range, net worth, risk profile, and other relevant financial details. This information is required to assess suitability, comply with regulatory standards, and provide appropriate access to services. Failure to provide required information may result in delays, restrictions, or refusal of services.

When you access our website or trading platforms, we may automatically collect certain technical and usage data. This may include:

• IP address
• Browser type and operating system
• Device and network information
• Login timestamps and session data
• Trading activity and transaction records

Such data is collected to maintain system security, prevent fraud, ensure platform functionality, comply with regulatory requirements, and improve our services.

Personal data is used strictly for lawful and legitimate purposes, including:

• Account management and service delivery
• Compliance with legal and regulatory obligations
• Identity verification and fraud prevention
• Risk management and internal analysis
• Client communication and operational notifications

If you close your account, personal data will be retained only for the period required by applicable laws and regulations. This may include retention for audit purposes, regulatory reporting, dispute resolution, legal proceedings, or responses to governmental or regulatory authorities. Where permitted by law, retained information may also be used to contact you regarding account reactivation or relevant service updates.

FiveTec Global Capital does not sell or rent personal information to third parties. Personal data may be shared only where necessary with:

• Affiliated entities
• Service providers supporting business operations (such as payment processing, platform services, analytics, or customer support)
• Regulators, courts, law enforcement agencies, or government authorities where required by law

Any third parties engaged by FiveTec Global Capital are required to handle personal data in accordance with applicable data protection standards. Where you access third-party websites, tools, or services, their privacy practices will apply, and FiveTec Global Capital is not responsible for the data handling practices of such third parties.

We implement reasonable administrative, technical, and physical safeguards to protect personal and financial information, including secure systems, access controls, and encryption technologies where appropriate. Clients are issued unique login credentials and are responsible for maintaining their confidentiality. FiveTec Global Capital is not responsible for losses arising from unauthorized access resulting from a client's failure to safeguard login details or from events beyond our reasonable control.

While we take reasonable steps to protect personal data, no method of transmission or storage can be guaranteed to be completely secure.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and operational requirements. Where complete deletion is not technically feasible, appropriate measures are applied to restrict processing and prevent misuse in accordance with applicable data protection laws.

FiveTec Global Capital reserves the right to amend or update this Privacy Policy at any time to reflect changes in laws, regulations, business operations, or industry standards. Any updates will be published on our website. Continued use of our services constitutes acceptance of the revised policy.

Where permitted by law, clients may request to limit or opt out of certain data-sharing practices with non-affiliated third parties by submitting a written request. Requests are assessed on an individual basis and subject to regulatory requirements.

Personal information may be disclosed where necessary to protect the legal rights of FiveTec Global Capital, enforce contractual obligations, comply with legal proceedings, or meet regulatory requirements. While reasonable safeguards are in place, absolute security cannot be guaranteed. FiveTec Global Capital shall not be held liable for unauthorized access, data breaches, or cyber incidents beyond its reasonable control.

Clients are responsible for safeguarding their account information and must notify us immediately of any suspected unauthorized activity.